Returns & Exchanges
Due to the perishable nature of our authentic Indian meal kits, we cannot accept physical returns of food items; however, we are committed to ensuring your satisfaction if your order arrives damaged or incomplete.
Return Process
- 1.Inspect Your Delivery
Examine your meal kits upon arrival to ensure all vacuum-sealed pouches are intact and the contents are in perfect condition.
- 2.Document Any Issues
If you notice damaged packaging or missing items, take clear photos of the shipping box and the specific products affected.
- 3.Contact Support
Email our customer care team within 48 hours of delivery with your order number and the photos of the damaged items.
- 4.Resolution Process
Our team will review your claim and issue a full refund to your original payment method or ship a replacement kit at no extra cost.